Getting Paid at Stay

What Caps the Payout Here

Because the cap is expressed as 10x bonus, every bonus size carries its own ceiling:

One caveat matters more than the arithmetic: the terms say 10x bonus without stating what the multiple applies to. Our reading is the credited bonus. That is a reading, not a quotation. It is a single question in live chat, and it settles what the cap really is.

Payout Timing, and What We Actually Know

A specific timeframe is not something we can give — Stay does not state one where we could check it. The verified part is this: the stated maximum cashout is 10x bonus. The cashier shows the current estimate for the method you pick at the moment you request the payout — that screen is written by the operator and updated by it, which is more than any review page can say.

The status wording is worth reading carefully:

• Pending or processing. the request is with the operator and has not been sent.
• Completed or paid. the operator has marked it as sent — which is not the same as it having arrived.
• Received. the money is with your bank, wallet or card issuer.

What the buttons say differs from site to site — what happens in what order does not. Days without movement is the point at which asking beats waiting.

Why the First Request Differs

Across this industry the first withdrawal takes longer than the ones after it, and the reason is identity checks rather than the payment itself. The check sits between the request and the payment, not at registration. What Stay asks for specifically, and how long the review takes, is not something we can state — we have not been through it on a funded account.

What the Bonus Does to a Withdrawal

While the offer is running, the balance is not simply yours to take. $1,500 at 35x is $52,500 through the games first. Clear it, and the ceiling on what that bonus can pay out is $15,000. The early-withdrawal clause is where most of the disappointment in this industry lives.

How Fast the Requirement Has to Be Met

30 days to clear it works out near $1,750 a day. It is the one deadline the operator does put in writing.

Recourse, and Its Limits

Stay holds a licence from Curaçao Gaming Control Board (GCB), which matters at exactly one point: when a payout is refused and you disagree. A regulator will not look at a case the operator has not seen first. A licence says a body exists to complain to. It does not say payouts are fast, and we make no claim about speed from it.

Is There a Minimum Withdrawal?

The maximum gets the attention; the minimum is what actually stops a payout more often. That number is absent from the terms we could see. The withdrawal screen enforces it, so a rejected small request is the answer.

What Conversion Can Take

Currency mismatch is quiet until the money lands and the figure is smaller. Whoever performs it sets the rate and any margin on top — that is the bank or the payment provider, not the casino. This is a general mechanic, not a statement about this operator.

The Reverse Button and Why It Is There

While a request sits pending, many sites allow it to be cancelled and the money returned to play. The feature is neutral, the outcome usually is not. The safest thing to do with a pending request is nothing at all.

Keep Your Own Record

One screenshot at the moment of the request is worth more than any later recollection. If a dispute reaches the regulator, that record is most of your case.

For funding the account and the wider payment picture, see payments; the offer itself is broken down on the bonus page.